Northpine Studio

Support

Need help with one of our apps? Email [email protected] with the app name, your device and what happened. We usually reply within two business days.

Common questions

How do I cancel a subscription?

iPhone or iPad: open Settings, tap your name, then Subscriptions, choose the app and tap Cancel Subscription.
Android: open Google Play, tap your profile icon, then Payments & subscriptions, Subscriptions, choose the app and tap Cancel.

How do I restore a purchase on a new device?

Sign in with the same Apple ID or Google account you bought with, open the app and tap Restore Purchases on the paywall or in Settings.

How do I get a refund?

Purchases are processed by Apple or Google, so refunds are requested from them: reportaproblem.apple.com for Apple, or the order history in Google Play.

How do I delete my data?

Email us from the address you used with the app, or include the app user ID shown in the app's Settings, and we will delete what we hold within 30 days. See the Privacy Policy for details.